Customer Resource Management (CRM) software is a vital tool for any business that deals with clients or customers. It is especially relevant in the retail arena, as customers are the central point of such businesses, and customer related data needs to be integrated with other data like sales and inventory to ensure the best service.

Customer Relationship Management (CRM) software

CRM is important whether you are a small business or a large enterprise. When you are dealing directly with customers you need and build a relationship with them for repeat business. You must also provide excellent support and send them targeted promotions according to their likes, dislikes, and buying trends.

Choosing the CRM software

A CRM application can integrate lots of modules for different needs according to the number of users and the salesforce management complexity. Large enterprises usually have a robust IT infrastructure, development team, and trained professionals to manage resources efficiently. For these businesses, an in-house proprietary CRM system or a CRM application is the best choice. For small to mid-size businesses, CRM in the form of SaaS or cloud-based service would be ideal. This eliminates the need to invest in a lot of hardware and networking infrastructure. The service provider will set up the necessary storage and databases for you in their own facility. Cloud-based solutions are scalable and you can expand your database as your business grows. Just be sure to spend some time in researching CRM solutions before you choose the SaaS provider.

Additional features

Many CRM services also have other modules for handling inventory, sales, accounting etc. They are built to optimally work with each other, sharing data and processes without compromising security. Even if you purchase other modules from a different vendor, these solutions all have APIs that let you smoothy connect with each other. You can be assured of good integration across departments so that the data can be organized and analyzed according to different needs, to benefit the overall business operations.

CRM software classification

While you can choose the CRM according to your business size and current needs, ensuring scalability is also important. You should determine your main goals and choose your CRM Software accordingly. For instance, if you want a solution that can help your sales and support teams, choose a Salesforce CRM. Pipedrive is a good example of a sales CRM. These analyze leads and select prospective buyers. They can facilitate targeted emails, phone contacts and other campaigns along with after sales support and service. An operational CRM helps you keep track of all customer data including contact details, buying patterns, inquiries about products or services, feedback, and other related data. This helps determine which products the customer would be interested in next. Create targeted emails and other strategies for repeat business. There is campaign management CRM software that helps you design, track, analyze and report on the effectiveness of marketing campaigns. Collaborative CRMs let you share customer-related data across different departments to help streamline processes and devise better business strategies. Bitrix24 is a collaborative CRM tool, It enables the organization to collect and collate customer information across various departments like marketing, sales, technical support etc. For deeper insights into your customer base, go for Analytical CRMs. They can access data from various sources like your salesforce data and customer data, determine the main demographics of your customers, their major preferences etc. These can be fed into Campaign Management CRMs to design better marketing strategies.

Things to remember

When purchasing your CRM Software, be sure that they are mobile ready. Social media capabilities like the ability to integrate with social media APIs to track customer activity and information on these websites is also extremely important. Most CRM Software combine different capabilities in a single solution. Just go through the features and functionalities offered in the CRM suites that you shortlist, and choose the best one for your needs.

Gourmet recipes are prepared using a variety of ingredients. But people might be allergic to some of the ingredients which are a must have, in a certain recipe or dish. This does not necessarily mean that they will be deprived of biting into that soft tender pink salmon just because someone is allergic to soy sauce. A few substitute ingredients can be used to prepare gourmet recipes without altering the original too much. Here are a few to name. Soy sauce substitute: People who are allergic to soy or wheat cannot consume soy sauce, but there is a simple way to prepare the dish with a substitute which might not be taste the same as the original but will serve as the next best alternative. A mix of ingredients like beef bouillon, balsamic vinegar, ground ginger, garlic powder, dark molasses, white pepper mixed with water and heated in a saucepan until it is reduced to soy sauce consistency. Butter substitute: People who are allergic to dairy products or are lactose intolerant cannot consume any dairy products for that matter. Dairy free margarines are a good substitute to be used in recipes which also need a lot of butter. Margarine is an imitation butter which is made from vegetable oils. Yogurt, sour cream and cream cheese substitutes: Lactose intolerant people cannot consume pure dairy and milk based products hence soy, coconut and even pea based versions of yogurt, sour cream and cream cheese substitutes are available. Direct milk substitutes: Milk is now commercially produced from ingredients like soy, coconut, oats, almonds, hazelnuts and many more to act as a direct substitute for milk while using in gourmet recipes. These substitutes cannot duplicate true milk flavor but are better than having no milk at all in your diet. The taste varies depending on the ingredient from which it was produced. Substitutes for white wine: There are many interesting substitutes for white wine ranging from chicken broth, apple juice, white grape juice, apple cider. Apple juice and apple cider will also add a bit of sweetness to the broth. Substitute for red wine: Beef broth, unsweetened cranberry juice, red grape juice are all good substitutes for red wine if you want to eliminate alcohol from your cooking completely. The preparation methods can be easily found online by doing a specific web search.

Summer picnics are no fun without some freshly made juicy lobster. While your lobster would be the leading star, it would surely require a support team to shine. To enhance the taste of the main course it is essential to pair it with some scrumptious sides. Boiled lobsters on their own are quite mild and that makes them work very well with a variety of sides. Check out some of the most popular sides to serve with your lobster feast! Lighter the better! Salads are the most commonly served sides with boiled lobsters. You could decide the kind of the salad depending on your taste and preference. It is better to have sides that are lighter. Instead of something that is overpowering, serving a salad would enhance the flavor of the lobster. If you want to play safe go for the tried and tested coleslaw. Coleslaw is something that naturally seems to fit with a lobster treat. If you are too bored with this pair, you could try going with a quick salad with some light syrup dressing. You could also toss a green bean salad with some cherry tomatoes and olives to make a salad that is tasty and healthy. Asparagus and lobsters make a great combo. You could steam the asparagus and use a simple lemon pepper dressing on it. Grilled asparagus is equally enjoyable with lobsters. If you wish to drop the overload of carbs going green with salads is the safest bet! Steamed Veggies Lobsters are heavy even when they are boiled. To complement the richness of lobsters, try serving veggies that are boiled and not too filling. Steamed broccoli is a good option. Corn on the cob and mashed potatoes too are simple and easy to make sides that go superbly with the succulent meat. Dipping Sauces An excellent way to make your lobster dish a success is by serving it with a variety of dipping sauces. You could keep your lobster simple and embellish its taste and goodness by presenting to your guests a mix of dips with varying consistencies. From creamy to runny, you could present quite a variety for your guests to mix and match. Breads To add some starch to your protein rich lobster meal, use breads. You could serve an assorted bread basket or stick to just one kind. Breads can be laden with some dipping sauce on top or simply served hot.

While mobile phones are in plenty, everyone has their choice of wireless carrier plans. Some like monthly billing, while others prefer prepaid services. Now since contract phones are out of the way, prepaid and monthly billing plans have taken their place. There are many carriers that have prepaid options, but those who are looking beyond the big four – AT&T, Sprint, Verizon, and T-Mobile, can avail of the best prepaid options from Boost Mobile’s new phone services. They have their own devices, which can be purchased from the carriers as well as retailers.

• Samsung Galaxy J3: This is one of the best-selling phones by Boost Mobile’s new phones. It works on 4G LTE with 16 GB memory. The screen size is 5 inches and is powered by a Qualcomm MSM 8917, 1.4 GHz quad-core processor.
• LG Tribute HD: This phone runs on the Android Marshmallow 6.0 version. Two cameras – an 8 MP rear and 2 MP front cameras, 4G LTE speed and a 5-inch screen are some of its best features. The internal memory is 16 GB.
• LG Stylo: Available at USD 129.99, the LG Stylo operates on the Android Nougat 7.0 operating system. As named, LG Stylo comes with a stylus. The big screen size of 5.7 inches and 13.0 MP rear facing camera is impressive. The memory is 16 GB, which can be expanded via SD card and works at 4G LTE speed.
• Apple iPhone 6: The first of Boost Mobile's new phones that run on iOS. Till now all Boost mobiles were available on the Android platform. The 32 GB memory and 4G LTE speed make it easy for users who love Apple products. Priced at USD 199.99, this prepaid cell phone has the iOS 10.2.1 version.
• Samsung Galaxy J7 Perx: This Android 7.0 Nougat phone runs at the speed of 4G LTE and is decently priced at USD 159.99. The Samsung Galaxy J7 Perx comes with 16 GB expandable memory and 8 MP rear and 5 MP front cameras.

Boost Mobile’s new phones are quite affordable being priced from USD 35 and can range up to USD 200. Though all the phones have an Android OS, there is one iOS version too. These phones can be a bought at a better deal from online retailers like Amazon as they are contract-free phones.

For a woman, a leather jacket doesn't necessarily have to mean sporting a tough look. Leather jackets come in all shapes, sizes, and styles. There are several cute leather jackets that make the wearer look cool, comfortable and stylish. Here are a few ways you can pair these jackets for a great look:

• If you want to look bright and colorful, you can go for a cute leather jacket in blue or yellow. Or else you can opt for a pleated ultra feminine skirt with a classic leather jacket for a family get together.
• For a formal look, go for a tan leather jacket with a comfortable tee shirt, trousers, and pumps. This is one of the staples you must have in your wardrobe.
• For an easy breezy look, try a slip dress with a fitting jacket. Accessorize it with a statement necklace and cool pair of pumps or wedges.
• For a cute look, try a plaid scarf with a cropped leather jacket, shirt, and blue denim. This will never go out of style.
• For a trendy look, try mixed prints. Go for a striped top, floral skirt and a cute leather jacket to complete the look.
• For an uber cool look, try denim shorts, a tee shirt, and a leather jacket. A great combination for a casual date with your sweetheart.
• For a soft, sweet look, pair a light leather jacket with any pastel colored skin-tight pants.
• For a sporty look, especially on chilly days, pair a warm sweater under a leather jacket. A pair of sneakers and a baseball cap will be enough to get your party spirits high.
• For an instant cool look, layer yourself. A tee shirt, a plaid shirt, and a leather jacket with denims make you look cool and chic.
• For a glamorous look, pair a cute leather jacket with a pretty sequined skirt. After all, sequins go with anything.
• For a comfortable look, on days when you are too lazy to get out of our joggers for a quick run to get groceries, pair your joggers with a leather jacket and chic footwear.
• To sport an unexpected look, layer over your leather jacket instead of underneath it. For instance, throw a fur vest over your leather jacket.
• For a date night, wear a body fitting dress and accompany it with heels and a cute leather jacket to complete the look.
• To look feminine, wear a long, flowing, flared skirt with knee-high boots and a leather jacket.
• For a chic and a classy look, wear a simple tee shirt, ripped jeans, high heels, and a leather jacket to give a finishing touch to the ensemble.

"Where flowers bloom, so does hope." - Lady Bird Johnson Flowers are beautiful and everybody loves then. Two major reasons for loving flowers are smell and beauty. They smell great and come in many shapes, sizes and colors. Each flower is unique in its own way and that's what appeals to people the most. Flowers are not just eye candy, they play an important role for the environment. For instance, bees make honey with the help of flowers. Humans use flowers for expressing emotions, decorations, and medicinal purposes as well. If you are looking to grow flowers in your garden, you must know that flowers are also seasonal. With seasons, many things change including flowers. If you have a big event coming up, it will help if you familiarize yourself with the seasonal flowers that will be abundantly available during your event. Knowing what flowers grow in which season will help you save a lot of money as flowers that are off season cost more than the ones that are in season. Spring flowers (late winter) Season that follows winter and precedes summer. Flowers that grow in spring are Winter Aconite (also know as Eranthis); Witch Hazel; Crocus; Hellebore (commonly known as Christmas rose and Lenten rose); Camellia; Snowdrop; Chionodoxa; Pansy. (early spring) Daffodil; Iris Reticulata; Forsthia; Scilla; Pussy Willow. (mid-spring) Daffodil; Tulip; Muscari; Dogwood trees; Redbud trees; Mongolia tree; Trillium; Hyacinths; Primrose (late spring) Lily of the valley; Mangolia tree; Lilac; Spiraea; Peonies; Allium; Wood Anemone; Jack in the Pulpit. Summer Flowers Gloriosa Daisy; Coreopsis; Dahlia; Marigolds; Yarrow; Beardtongue; Pineapple Lily; Oxalis; Gloriosa Lily; Surprise Lily; Gaillardia; Peonies; Daffodils; Daylily; Zinnia; Plumeria; Bougainvillea; Lavender; Sunflower; Periwinkle; Shrub Roses; Aster; Hibiscus; Scarlet Sage; Shasta Daisy; Aster; Rose Fall flowers Crocus; Dahila; Nerine; Sternbergia; Cyclamen hederifolium; Gladiolus murielae; Begonia; Cyclamen coum; Snowdrop; Winter aconite; Heather; Heliposis; Iberis; Asters; Pansy; Sedum; Ornamental grasses. Winter Flowers Sweet Alyssum;Calendula; Honeywort; Sweet Pea; Winter-Flowering Perennials; Pansies and Violets; Pinks; Winter Jasmine; Winter Honeysuckle; Snowdrops; Hollies; Firethorn; Chokeberry. Some of the perennial flowers that are easygoing and long-lived are listed below. Plant them in fall or spring when temperature is cold as it helps them get a healthy start. These flowers are: Peruvian lily; Sweet pea; Snow Princess; Aster; Catmint; Coneflower; Coreopsis; Euphorbia; Forget me not (Mysotis Sylvatica); Gaillardia; Gaura; Geum chiloense; Gloriosa daisy; Heuchera; Lavender; Salvia leucantha.